New Clients

Thank you for choosing Soulful Grooming! My goal is to provide a calm one-on-one grooming experience where every dog feels comfortable, safe and cared for. Before your appointment, please review the information below!

Welcome to Soulful Grooming!

Before Your Appointment

  • Vaccination Requirements

    For the safety of all pets, the following vaccination are required:

    • Rabies

    • Distemper (DHPP)

    • Kennel Cough (not required but encouraged)

    Proof of vaccination is required. Please bring a copy of vaccine record to appointment or email a copy to soulfulgroomingdsm@gmail.com

  • What To Expect

    • One-on-one appointments

    • Same groomer from start to finish

    • No daycare or boarding environment

    • individualized care tailored to your dog’s needs

    • Please give your pup a potty break before arrival to appointment.

    • Luxury spa upgrades available

  • Matting Policy

    Your dog’s comfort and well-being always come first.

    Severely matted coats can be painful and may hide skin irritation, bruising, or other issues.

    For this reason, Soulful Grooming does not perform extensive de-matting.

    If matting is present, a shorter haircut may be recommended to safely remove the coat and keep your dog comfortable.

  • Cancellation Policy

    Please provide at least 24 hours notice if you need to cancel or reschedule an appointment.

    Repeated missed appointments or late cancellations may require a deposit for future bookings.

  • Late Arrival Policy

    To keep appointments running smoothly for all pups, dogs not picked up within 30 minutes of completion may be subject to a late pick up fee of $15 for every 30 minutes past completion time.

Frequently Asked Questions

  • YES! Please give your pup an opportunity to potty before arriving to their appointment. A quick walk beforehand helps your dog feel more comfortable during their grooming session and allows me to focus on providing the best experience possible.

  • Most appointments take between 2-4 hours depending on your dog’s size, coat condition, temperament and selected services.

  • Yes! You are able to stay while your pet is being groomed, there is a waiting area with coffee and tea. Please keep in mind appointments can range in time. If there for a simple nail trim that could be as fast as 15 minutes but a full groom can take up to 2-3 hours.

  • Many dogs feel nervous during grooming. Soulful Grooming specializes in a calm, one-on-one environment designed to help dogs feel comfortable.

  • Severe matting may require a shorter haircut to safely remove the coat and prevent discomfort. If this is needed, I will reach out to let you know of the situation.

  • YES! Dog’s of all sizes are welcome at Soulful Grooming!

  • Most dogs benefit from grooming every 4-8 weeks depending on coat type, lifestyle and desired length!